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daygreece

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How can we help?

Search our answers, or write to us if you can't find what you need.

What is a day pass?

Access to a hotel's pool, beach or spa for the day, without booking a room. Each pass lists what's included, the time window and any rules.

Do I need an account to book?

No. Book as a guest and we email your QR pass. An account is optional: it keeps your bookings and saved places in one place.

What does "request to book" mean?

Some venues confirm each booking themselves. You send a request, they usually reply within 2 hours, and nothing is due unless they confirm.

Can I book for a big group?

Online bookings are limited to 20 guests. For larger groups, contact the venue or write to us.

Do children pay?

Children aged 2–12 pay the child price where the venue offers one; under-2s are free. Adults-only passes are clearly marked.

When do I pay?

At the venue, on the day, by card or cash. DayGreece does not take card details and charges no booking fees.

Is VAT included?

Yes. All prices are in euros and include VAT.

How do I cancel?

Open your booking page from the link in your confirmation email and choose Cancel booking. The refund rule is shown before you confirm.

What are the cancellation policies?

Flexible: free until 24 hours before. Moderate: full refund until 48 hours before, 50% until 24 hours before. Non-refundable: no refund. See the cancellation policy page for details.

What if the weather is bad?

If the venue closes for weather or cancels, you get a full refund.

What should I bring?

Your QR pass, a photo ID if the pass requires one, swimwear and sunscreen. Towels are included at most venues.

Can I arrive early or late?

You can arrive any time within your time window. Some passes allow early arrival; it's noted on the pass.

Still stuck? Contact us